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American Family’s Privacy Policies And How To Delete Your Data Or Opt Out

American Family’s Privacy Policies And How To Delete Your Data Or Opt Out image
Updated: June 17th, 2023
American Family's privacy policy outlines the ways in which the company collects, uses, and protects personal information provided by its customers. American Family collects personal information such as name, address, email, and phone number to provide its services, process claims, and improve customer experience. 
The company may share personal information with its partners and service providers, but only to the extent necessary to provide its services. American Family takes reasonable measures to protect personal information from unauthorized access and does not sell personal information to third parties. 
Customers have the right to access, update, and delete their personal information, and may opt-out of receiving promotional communications from American Family. The policy also provides information about American Family's compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) for customers in the European Union (EU).

American Family’s privacy practices

American Family's privacy policy provides a comprehensive overview of the company's commitment to protecting the privacy and personal information of its customers.
  • The policy states that American Family collects personal information from its customers, such as name, address, email, and phone number, for the purpose of providing its services, processing claims, and improving the customer experience. 
  • The policy also notes that American Family collects other types of information, such as driving history and insurance history, in order to provide accurate quotes, process claims, and improve the overall customer experience.
  • American Family takes measures to protect personal information from unauthorized access, including the use of encryption, firewalls, and secure servers. The policy explains that personal information is stored on servers located in the United States and other countries where American Family operates and that access to this information is limited to authorized personnel who require access to perform their job duties.
  • American Family may share personal information with its partners and service providers, but only to the extent necessary to provide its services. The policy notes that American Family requires its partners and service providers to protect personal information in accordance with American Family's privacy policy and applicable laws and regulations.
  • The policy outlines the rights of customers with respect to their personal information, including the right to access, update, and delete their personal information, as well as the right to opt-out of receiving promotional communications from American Family. The policy notes that American Family will honor requests to opt-out of communications within a reasonable timeframe.
  • American Family's privacy policy also provides information about its compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) for customers in the European Union (EU). The policy explains that American Family has implemented measures to ensure compliance with the GDPR, such as providing customers with access to their personal information and the right to request its deletion.
Overall, American Family's privacy policy is transparent and comprehensive, providing customers with detailed information about the types of personal information that the company collects, how it uses and protects that information, and customers' rights with respect to their personal information. 
However, customers should be aware that American Family may collect information about their driving history and insurance history in order to provide accurate quotes and process claims, and that this information may be shared with partners and service providers to provide the company's services.

How to contact American Family’s privacy department? 

Based on the information provided on American Family's privacy policy page, there are a few ways to contact the company's privacy department:
  • Contact American Family Customer Care:

    The policy notes that you can contact American Family Customer Care to discuss your privacy concerns or to ask questions about the company's privacy practices. You can find contact options for American Family Customer Care on the company's website.
  • Send a letter to American Family's Privacy Office:

    The policy provides a mailing address for American Family's Privacy Office: Privacy Office, American Family Insurance, 6000 American Parkway, Madison, WI 53783. You can send a letter addressed to the Privacy Office to contact American Family's privacy department by postal mail.
  • Email American Family:

    The policy notes that you can email American Family at privacy.office@amfam.com with any questions or concerns related to your personal information and privacy.
When contacting American Family's privacy department, it is recommended to provide as much information as possible about your inquiry or concern to ensure a prompt and accurate response.

How to delete your data from American Family?

According to their privacy policy, you can email American Family at privacy.office@amfam.com to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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