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Axa’s Privacy Policies And How To Delete Your Data Or Opt Out

Axa’s Privacy Policies And How To Delete Your Data Or Opt Out image
Updated: August 26th, 2023
According to Axa's privacy policy, the company is committed to protecting the privacy of its customers. They collect various types of information to provide insurance products and services, including personal information like name, address, and payment information.
Axa may also collect non-personal information like device type, browser type, and browsing activity, which they may use for analytics and advertising purposes. They may share this information with third-party partners and service providers to deliver their products and services.
The company also uses cookies and other tracking technologies to personalize user experiences and improve their services. Users have the option to disable cookies in their browser settings, but this may affect the functionality of the Axa website and services.
Axa states that they implement various security measures to protect user data, including encryption, access controls, and regular security audits. They also comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) for users located in the European Union.
Overall, Axa appears to take customer privacy seriously and implements various measures to protect customer data. However, customers should still be cautious when providing personal information and carefully review the privacy policy to understand how their information is collected, used, and shared.

Axa’s privacy practices

AXA UK is a leading insurance company, and their website offers various insurance services, including car, home, travel, and life insurance. To provide these services, AXA UK collects and processes the personal information of their users. Therefore, AXA UK has a privacy policy in place to inform their users about how their personal information is collected, used, and protected. In this analysis, we will review AXA UK's privacy policy to evaluate their privacy practices.
  • Data Collection:

    AXA UK collects personal information from their users through various channels, including their website, social media platforms, and third-party sources. The personal information collected by AXA UK includes the user's name, address, phone number, email address, date of birth, and financial information. They also collect sensitive personal information, including health-related data, criminal records, and details of previous insurance claims.
  • Data Usage:

    AXA UK uses the collected personal information to provide insurance services, underwrite policies, and process insurance claims. They also use the data for fraud prevention, customer service, marketing, and improving their services. They share the data with their affiliates, insurance partners, service providers, and regulatory authorities to fulfill their obligations under the law and provide insurance services.
  • Data Protection:

    AXA UK has implemented various measures to protect the personal information of their users. They have appointed a Data Protection Officer to oversee their data protection practices. They use encryption, firewalls, and other security technologies to secure the personal information collected and stored on their servers. They also have a disaster recovery plan in place to ensure the availability and integrity of the data in case of emergencies.
  • User Rights:

    AXA UK respects the privacy rights of their users and provides them with the necessary rights to control their personal information. Users have the right to access, correct, or delete their personal information. They can also object to the processing of their data for marketing purposes or request to restrict the processing of their data. Users can also withdraw their consent to the processing of their data at any time.
In conclusion, AXA UK has a detailed privacy policy that explains their data collection, usage, protection, and user rights. They have implemented appropriate measures to protect the personal information of their users and respect their privacy rights. However, users should carefully review the privacy policy to understand how their personal information is collected, used, and protected.

How to contact Axa’s privacy department? 

Based on the information provided on AXA UK's privacy policy page, you can contact their privacy department by:
  1. Email:

    You can email AXA UK's Data Protection Officer at for any questions or concerns related to your personal information or data protection.
  2. Postal Mail:

    You can also contact their Data Protection Officer by postal mail at the following address:
Data Protection Officer
AXA Insurance
5 Old Broad Street
London EC2N 1AD
  1. Phone:

    AXA UK's privacy policy page does not provide a phone number to contact their privacy department directly. However, you can contact their customer service team at 0330 024 1158 if you have any questions or concerns related to your insurance policy or personal information.
If you are contacting AXA UK's privacy department regarding your personal information, it's important to provide them with sufficient details to help them identify your personal data accurately.

How to delete your data from Axa?

According to their privacy policy, you can email Axa at to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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