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COX Cable’s Privacy Policies And How To Delete Your Data Or Opt Out

COX Cable’s Privacy Policies And How To Delete Your Data Or Opt Out image
Updated: October 11th, 2023


Cox Communications' Online Privacy Policy outlines how the company collects, uses, and protects personal information of its customers and online visitors. The policy covers information collected through various Cox Communications services, products, and websites, such as cable and internet services, home security, and telephony services.
Cox Communications pledges to comply with all applicable privacy laws and regulations and to use commercially reasonable efforts to secure the information it collects. Customers have the right to access and control their personal information and can request to have it deleted or corrected. 
The policy also details how Cox Communications may share information with its affiliates and third-party service providers and under what circumstances, and how it uses cookies and similar technologies for online advertising.
The policy also explains how Cox Communications handles sensitive information, such as information related to health or finances, and how it responds to privacy-related inquiries and complaints. The policy provides information on how to contact the company's privacy team and how to opt-out of targeted advertising.
In conclusion, Cox Communications' Online Privacy Policy provides a comprehensive overview of the company's privacy practices and is in compliance with relevant privacy laws and regulations. The company takes appropriate measures to secure personal information and provides customers with the right to access and control their personal information.

COX Cable’s privacy practices

COX Cable's privacy policy outlines their privacy practices related to the collection, use, and protection of personal information. Here is a detailed analysis of their privacy practices based on the provided privacy policy:
  • Collection of personal information: COX Cable collects personal information such as name, address, email address, and phone number when individuals use their services or visit their website. They may also collect additional information such as payment and billing information, network usage, and device information.
  • Use of personal information: COX Cable states that they use personal information to provide and improve their services, to communicate with customers, and to comply with legal obligations. They may share personal information with their affiliates and service providers for these purposes. They do not sell personal information to third parties without explicit consent from the individual.
  • Protection of personal information: To protect personal information, COX Cable has implemented various technical and organizational security measures, such as encryption, access controls, and employee training. They also provide access to personal information to authorized employees and service providers only on a need-to-know basis.
  • Individual rights: Individuals have the right to access, correct, and delete their personal information held by COX Cable. The privacy policy outlines the steps to exercise these rights.
  • Cookies and tracking technologies: COX Cable uses cookies and other tracking technologies to enhance the user experience and to analyze website usage. They provide an option to opt-out of non-essential cookies.
  • Children's privacy: COX Cable's services are not directed to children under the age of 13, and they do not knowingly collect personal information from children under the age of 13. If they become aware that they have collected personal information from a child under the age of 13, they will take steps to delete the information as soon as possible.
  • Third-party websites and services: COX Cable's website and services may contain links to third-party websites and services. They are not responsible for the privacy practices of these websites and services and encourage individuals to review their respective privacy policies.
  • Marketing communications: COX Cable may send marketing communications to customers and website visitors who have opted in to receive such communications. Individuals can opt-out of marketing communications at any time.
  • Data retention: COX Cable retains personal information for as long as necessary to provide their services or as required by law.
Overall, COX Cable's privacy policy appears to be comprehensive and transparent, outlining the types of personal information collected, the purposes of the collection, and the measures in place to protect personal information. 
The policy also provides clear instructions on how individuals can exercise their privacy rights. By implementing appropriate security measures and respecting individual privacy rights, COX Cable demonstrates a commitment to protecting the personal information of its customers and website visitors.

How to contact COX Cable’s privacy department? 

Based on the information available on the COX Cable privacy policy page, you can contact their Privacy Office by email, phone, or mail:
  • Email: You can contact the COX Cable Privacy Office by email at
  • Phone: You can also call the COX Cable Privacy Office at 1-844-661-7020.
  • Mail: You can send a letter to the COX Cable Privacy Office at the following address:
Cox Communications, Inc.
Attn: Privacy Office
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
United States
In your email, phone call, or letter, you should provide your contact information and a detailed description of your privacy concern or request. The Privacy Office will respond to your inquiry as soon as possible.
It is important to note that if you have a specific question or concern related to your COX Cable service or account, you should contact COX Cable customer service directly, rather than the Privacy Office.

How to delete your data from COX Cable?

According to Cox's privacy policy dated January 2021, to make a request for deletion of your personal information, you may submit a request through their online form available on their website at
Alternatively, you can contact Cox at or call their toll-free number (US only) at 1-866-961-0027 to make a deletion request or for any other privacy-related inquiries.
PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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