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CVS’s Privacy Policies And How To Delete Your Data Or Opt Out

CVS’s Privacy Policies And How To Delete Your Data Or Opt Out image
Updated: October 12th, 2023


CVS Health's Privacy Policy outlines how the company collects, uses, and protects personal information of its customers and online visitors. The policy covers information collected through various CVS Health services, products, and websites, such as the CVS website, mobile applications, and in-store purchases.
CVS Health may disclose personal information to a third party if required by law or if necessary to protect the security, confidentiality, or integrity of its business operations. The company pledges to use commercially reasonable efforts to secure the information it collects and is in compliance with applicable privacy laws and regulations.
Customers have the right to access and control their personal information and can request to have it deleted or corrected. The policy also details how CVS Health may use personal information for internal business purposes, such as to improve its products and services and for marketing and advertising purposes.
The policy also explains how CVS Health uses cookies and similar technologies for online advertising and how it handles sensitive information, such as information related to health or finances. The policy provides instructions on how to control the use of cookies and similar technologies. The policy also explains how CVS Health responds to privacy-related inquiries and complaints and provides information on how to contact the company's privacy team.
In conclusion, CVS Health's Privacy Policy provides a comprehensive overview of the company's privacy practices and is in compliance with relevant privacy laws and regulations. The company takes appropriate measures to secure personal information and provides customers with the right to access and control their personal information.

CVS’s privacy practices

CVS is a US-based pharmacy and healthcare company that provides various products and services to its customers. As part of its operations, CVS collects and processes personal information from its customers and website visitors.
CVS's privacy policy outlines their privacy practices related to the collection, use, and protection of personal information. Here is a detailed analysis of their privacy practices based on the provided privacy policy:
  • Collection of personal information: CVS collects personal information such as name, address, email address, and phone number when individuals use their services or visit their website. They may also collect additional information such as medical history and prescription information.
  • Use of personal information: CVS states that they use personal information to provide and improve their services, to communicate with customers, and to comply with legal obligations. They may share personal information with their affiliates and service providers for these purposes. They may also disclose personal information to a third party if required by law or to protect the safety or integrity of their business or customers.
  • Protection of personal information: To protect personal information, CVS has implemented various technical and organizational security measures, such as encryption, access controls, and employee training. They also provide access to personal information to authorized employees and service providers only on a need-to-know basis.
  • Individual rights: Individuals have the right to access, correct, and delete their personal information held by CVS. The privacy policy outlines the steps to exercise these rights.
  • Cookies and tracking technologies: CVS uses cookies and other tracking technologies to enhance the user experience and to analyze website usage. They provide an option to opt-out of non-essential cookies.
  • Children's privacy: CVS's services are not directed to children under the age of 13, and they do not knowingly collect personal information from children under the age of 13. If they become aware that they have collected personal information from a child under the age of 13, they will take steps to delete the information as soon as possible.
  • Third-party websites and services: CVS's website and services may contain links to third-party websites and services. They are not responsible for the privacy practices of these websites and services and encourage individuals to review their respective privacy policies.
  • Marketing communications: CVS may send marketing communications to customers and website visitors who have opted in to receive such communications. Individuals can opt-out of marketing communications at any time.
  • Data retention: CVS retains personal information for as long as necessary to provide their services or as required by law.
Overall, CVS's privacy policy appears to be comprehensive and transparent, outlining the types of personal information collected, the purposes of the collection, and the measures in place to protect personal information. The policy also provides clear instructions on how individuals can exercise their privacy rights. By implementing appropriate security measures and respecting individual privacy rights, CVS demonstrates a commitment to protecting the personal information of its customers and website visitors.

How to contact CVS’s privacy department? 

Based on the information available on the CVS privacy policy page, you can contact their Privacy Office by email, phone, or mail:
  • Email: You can contact the CVS Privacy Office by email at
  • Phone: You can also call the CVS Privacy Office at 1-855-731-6016.
  • Mail: You can send a letter to the CVS Privacy Office at the following address:
CVS Health Corporation
Privacy Office
One CVS Drive
Woonsocket, RI 02895
United States
In your email, phone call, or letter, you should provide your contact information and a detailed description of your privacy concern or request. The Privacy Office will respond to your inquiry as soon as possible.
It is important to note that if you have a specific question or concern related to your CVS service or account, you should contact CVS customer service directly, rather than the Privacy Office.

How to delete your data from CVS?

According to their privacy policy, you can email CVS at to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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