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eBay’s Privacy Policies And How To Delete Your Data Or Opt Out

eBay’s Privacy Policies And How To Delete Your Data Or Opt Out image
Updated: March 1st, 2024

Introduction 

eBay's privacy policy encompasses how personal data is managed when users interact with eBay's services, applications, or products. It underlines the types of data collected, its utilization, and the control users have over their information. 
The policy also extends to eBay's mobile services and provides distinct contact details for data protection inquiries, ensuring users can have their concerns addressed. It emphasizes transparent communication about any changes to the privacy notice, thus promoting an informed user base on privacy matters.

eBay’s privacy practices

eBay's privacy practices encompass several areas, including the collection and handling of personal data, the rights of users, and the measures taken to ensure data security. Here's a detailed look at eBay's privacy practices:
  • Privacy Principles and Notices: 

eBay outlines its privacy principles and practices in various notices like the User Privacy Notice and the U.S. Consumer Privacy Notice. These documents explain how eBay collects, processes, and handles users' personal data​.
eBay has a set of Corporate Rules, also known as Binding Corporate Rules, approved by the Luxembourg National Data Commission, which underpin its privacy principles​.
  • Personal Data Collection and Processing:

eBay collects and processes personal data based on the services or products users interact with. The types of personal data collected might include names, addresses, social security numbers, account balances, payment history, credit history, and credit scores​.
eBay's User Privacy Notice elaborates on the scope of data collection and processing. It applies to all eBay applications, services (including payment services), products, and tools, regardless of how users access these services, including via mobile devices and apps​.
  • Updates and Changes to Privacy Practices:

eBay's privacy practices are subject to change, and any updates are posted on their website. For instance, a notable update that took effect on December 23, 2021, provided additional information about the types of personal data collected, the purposes for its use, and how personal data is shared and processed within eBay Inc. and with other businesses and service providers​.
  • Regional and Corporate Responsibility:

Depending on the region, different eBay affiliates are responsible for the collection and processing of personal data. For example, in the USA, eBay Inc. is the responsible entity, while in the EU, eBay GmbH takes this role​.
eBay has appointed data protection officers in several countries to oversee the protection of personal data. Users can contact these officers or the eBay Privacy Team with any questions or complaints regarding eBay's privacy practices​.
  • Data Protection Measures:

While the documents do not detail all the data protection measures, there's a section on data security in eBay's User Privacy Notice, indicating that eBay has measures in place to ensure the security of user data​.
eBay's privacy practices are outlined in various documents and notices available on their website, ensuring users are informed about how their personal data is handled. The practices are designed to comply with regional and international data protection laws, with mechanisms in place for users to understand and control how their data is used.

How to contact eBay's privacy department? 

To contact eBay's privacy department, there are several methods you can utilize:
  • Phone Contact:

    You can call the number 800-456-3229 to discuss privacy concerns with eBay​​.
  • Online Contact Form:

    On eBay's privacy contact page, there is a section where you can select options to make a request or obtain additional information regarding privacy concerns. This page provides a way to contact eBay online regarding GDPR (General Data Protection Regulation) and other privacy matters​.
  • Written Request:

    If you prefer, you can send a written request concerning privacy issues to the eBay company in your region. The address for eBay's main office is 2025 Hamilton Avenue, San Jose, California 95125, USA​​.
  • Physical Address:

    If you need more information, you can also contact eBay Commerce Inc. at 2065 Hamilton Ave., San Jose, CA 95125​.
These methods provide different avenues to address your privacy concerns with eBay.

How to delete your data from eBay?

According to their privacy policy, you can contact eBay at 800-456-3229 to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.
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