Introduction 

The Hilton Global Privacy Statement reflects the company's commitment to being a hospitable entity by delivering exceptional guest experiences while respecting guests' privacy. The Statement elaborates on how personal information is collected, utilized, and disclosed by Hilton Worldwide Holdings Inc., its subsidiaries, and the hotels under its brand umbrella. 

This privacy policy extends to various brands like Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, and Hilton Hotels & Resorts, among others. By using Hilton's products or services, individuals agree to the terms outlined in this Statement regarding the handling of their personal information​.

Hilton’s privacy practices

Hilton's privacy practices encompass a broad range of measures and protocols aimed at protecting and managing personal information. Here's a detailed breakdown:

• Collection of Personal Information: When making a reservation or browsing Hilton's websites, various types of personal information are collected, such as name, address, phone number, email address, Hilton Honors number, and IP address among others. This information is collected directly from consumers, third-party partners, demographics companies, and during interactions with Hilton websites and applications​​.

• Use of Collected Information: The collected information is used for several purposes including fulfilling reservations, administering memberships in the Hilton Honors loyalty program, sending marketing communications, performing analytics to improve business operations and provide personalized offers, processing payments and transactions with partners, and detecting and preventing fraud​​.

• Sharing of Information: Personal information may be shared with third parties such as service providers, Hilton Grand Vacations, payment card issuers, payment processors, employers pursuant to corporate agreements, and government agencies as per legal requirements in some countries​​.

• Data Protection Measures: Hilton Honors members and other individuals can request access to, correction, or deletion of personal information. They may also object to the processing and use of their personal information for marketing purposes or exercise any statutory rights applicable to them​​.

• Hilton Grand Vacations Privacy: Hilton Grand Vacations collects and processes personal information about individuals associated with marketing activities, vacation package holders, and guests at resort properties, along with those interacting with the Hilton Grand Vacations website and services​. 

How to contact Hilton's privacy department? 

To contact the privacy department of Hilton, you can submit requests regarding your personal information through the Data Subject Rights Requests Portal at datarights.hilton.com, or send your inquiries in writing to DataProtectionOffice@hilton.com or to Hilton Data Protection Officer, 7930 Jones Branch Drive, McLean, VA 22102, USA.

How to delete your data from Hilton?

According to their privacy policy, you can email Hilton at DataProtectionOffice@hilton.com to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.