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How to Opt-Out, Delete Or Make Privacy Requests From Ancestry?

How to Opt-Out, Delete Or Make Privacy Requests From Ancestry? image
Updated: July 27th, 2022

Company Overview

Most people know where they come from, but for some, that knowledge is more than just an exciting family history. It can be a matter of personal identity. That's why many people are turning to ancestry websites like to help them learn more about their families.
The company has a massive database of records that can help you find information about your ancestors. In addition, Ancestry offers access to billions of additional records through its partnerships with significant genealogy providers.
Ancestry provides various services to help people learn more about their families. These services include access to an extensive database of historical records, tools to help track down family members, and support for building family trees. In addition, the website offers a variety of resources to help people research their families, including articles, tips, and advice from experts.
Not everything you find on an ancestry website will be accurate. That's why taking everything you read with a grain of salt is important.

Type Of Consumer Data Collected

Ancestry collects various data from its users, including information about their families, personal history, and genetic makeup. The company also gathers data from public records, such as birth certificates and death records. In addition, partners with other companies to provide access to additional records, such as census data.

User Data

Ancestry users provide information about themselves and their families when they sign up for the service. This information includes names, birth dates, residence places, and other personal details. In addition, users may also upload photographs and documents, such as birth certificates and marriage licenses.

Public Records

In addition to user-provided data, Ancestry also collects data from public records. This data includes birth certificates, death records, and census data.

Genetic Information

Ancestry also offers a DNA testing service that allows users to learn more about their genetic makeup. Users who take the DNA test receive a report containing information about their ethnicity, ancestral origins, and risk of certain diseases. Ancestry does not sell user-generated DNA data.

DNA Kit Activation Information

When you activate a DNA test kit, Ancestry collects:
  • Your DNA test kit code;
  • Your assigned sex at birth; and,
  • Your year of birth.

How Is The Data Used?

The data collected by Ancestry is used for the following purposes.
  • To deliver, customize, enhance, maintain, and grow services. Authenticating the use of the Services and enhancing the security of Ancestry information.
  • For processing payments for memberships, test kits, and services
  • To construct new services and enhance current ones.
  • To assist you in building your family tree based on information in Ancestry's databases and offer you insights into it.
  • For the distribution of surveys and questionnaires for the Services' usage, as well as supporting efforts for product development and research;
  • Performing research in the fields of science, statistics, and history
  • To send you marketing messages about the services.

How To Request Deletion Of Private Data?

California residents have the right to seek information about the Personal Information Ancestry collects, uses, discloses, or sells under the CCPA. This includes the right to ask for the categories of personal information they have, the sources from which they have obtained it, the reason(s) for collecting it on behalf of a legitimate business interest, and the categories of third parties with whom they can share those categories of personal information. 
Other citizens can also avail of this but are subject to applicable laws and policies.
  1. If you want to download a copy of your family tree, you can click here.
  2. If you want to request a copy of the personal data collected by the company, click here.
  3. If you want to download a copy of your DNA data, click here.
  4. To submit a request for the deletion of data from the database of the company, you first need to delete your account. To do so, click here.
  5. Some of the data is individually collected by partner companies; if you want to request data deletion from one of the partner companies, click here.
You can do all of the above procedures by sending them relevant emails at The company will verify your identity and process your request under the applicable laws. Also, you can contact them at this email if you have any queries related to the company's privacy policy.
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