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How to Opt-Out, Delete, Or Make Privacy Requests From IDStrong?

How to Opt-Out, Delete, Or Make Privacy Requests From IDStrong? image
Updated: October 28th, 2022

Company Overview

In 2015, IDStrong was created in response to the overwhelming number of people facing identity theft. They provide consumers with the ability to monitor their personal information at all levels, from credit report monitoring to reputation management and public records tracking. With their help, you can keep an eye on everything.
Their comprehensive identity monitoring service alerts you anytime they detect online profile changes or suspicious activity related to your personal or credit information. They also inform you if they identify exposure or breach involving your personal information. With IDStrong, you can take instant control and be empowered to protect yourself from this evolving threat.
IDStrong is constantly improving its services to remain at the forefront of identity theft protection and monitoring. Their mission is to protect as many people as possible from becoming a victim of identity theft.
You can visit their website to learn more about the current threats and ways to mitigate them. You can also run a free instant identity threat scan to find out what information is available about you and if there are any potential warning signs of identity theft, such as reported data breaches, etc., that could've already impacted your digital profile and identity safety.

Type Of Consumer Data Collected

IDStrong collects a variety of consumer data, including:
  • Personal information such as name, age, date of birth, gender, etc.
  • Contact information such as email address, mailing address, phone number, etc.
  • Financial information includes credit card numbers, bank account numbers, investment account numbers, etc.
  • Location Information such as current city and state, towns and previous states lived in, etc.
  • Employment history includes current employer, previous employers, job titles, etc.
  • Educational History, such as colleges attended, degrees earned, etc.

How Is Consumer Data Collected?

IDStrong collects consumer data in a variety of ways, including:
  • Directly from consumers who input their information on the IDStrong website or app.
  • Through identity verification and background check services that collect publicly available information about consumers.
  • From data brokers who buy and sell consumer data.
  • Credit reporting agencies and financial institutions (which we use for identity theft protection services, etc).
  • Marketing and joint-marketing partners (so that they can offer products/services to prospective members).

How Is Consumer Data Used?

IDStrong uses consumer data for a variety of purposes, including:
  • Providing services: They use consumer data to provide the services consumers request, such as identity theft protection, credit report monitoring, etc.
  • Communicating with consumers: They use consumer data to communicate with consumers about their products and services, as well as for customer service purposes.
  • Marketing: They use consumer data for marketing their products and services to prospective customers. This includes sending promotional emails and targeted online advertisements.
  • Improving their products and services: They use consumer data to constantly improve their products and services. This includes using aggregate data to identify trends and developing new features.
  • Fraud prevention: They use consumer data to help prevent fraud and abuse of their products and services.

The Rights Given Under CCPA, FCRA, GDPR, And DPA

The California Consumer Privacy Act (CCPA), Fair Credit Reporting Act (FCRA), General Data Protection Regulation (GDPR), and Data Protection Act (DPA) all grant consumers certain rights concerning their data. These include: 
  • The right to know what personal information is being collected about them.
  • The right to have their personal information deleted.
  • The right to opt out of the sale of their personal information.
  • The right to receive equal service and prices, even if they exercise their privacy rights.
IDStrong takes these consumer rights seriously and offers several ways for consumers to exercise their rights. For example, they offer an online form that consumers can use to request that their personal information be deleted.
They also offer a way for consumers to opt-out of selling their personal information. Finally, they provide equal service and prices to all consumers, regardless of whether or not they exercise their privacy rights.

How To Request Deletion Of Your Data?

IDStrong offers some ways for consumers to request the deletion of their data, including:
Contact Number: (800) 470-7489
Mailing Address:
InfoPay, Inc.
227 Lewis Wharf
Boston, MA 02110
You can also fill out their opt-out form here. While writing to them, please provide the following information:
  • Your name
  • Your email address
  • Your mailing address
  • Your phone number
  • The specific piece of data you would like removed
  • Proof of your identity (driver's license, passport, etc.)
Please note that thy may still retain some of your information even if you request deletion as required or permitted by law.
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