Introduction 

The Hyundai Privacy Policy outlines how Hyundai Motor Company collects, uses, and protects personal information of its customers and website visitors. It covers details like the types of information collected, purposes of collection, sharing of information with third parties, and measures taken to safeguard the data. 

Additionally, it provides information on how individuals can exercise their rights regarding their personal information, including accessing, correcting, or deleting their data. 

Hyundai’s privacy practices

Hyundai has a structured privacy policy to ensure the protection of personal information while being transparent with its customers. Here's a comprehensive breakdown of Hyundai's privacy practices:

Collection of Personal Information:

• Hyundai collects personal information both directly from individuals and from third parties, such as social networks, platform providers, and data providers.

• The information collected includes account, registration, and subscription details; biometrics and credentials for certain features; purchases and payments data; responses to surveys or research; communications and requests data; chat or interactive feature usage data; and personal information during promotions and events​. 

Use and Processing of Personal Information:

• Hyundai processes personal information to provide and maintain its services, communicate with customers, handle safety, recall, and warranty issues, analyze and improve its services and offerings, personalize content and experiences, carry out marketing and promotional activities, support general business operations, plan and implement business transactions, secure and protect its rights, and comply with legal requests and obligations​. 

Disclosure of Personal Information:

• Hyundai may disclose personal information to its affiliates and subsidiaries, vendors and service providers, payment services companies, third-party services and providers, dealers, marketing and advertising partners, and in support of legal requests and obligations.

• The purposes of disclosure are in alignment with the usage of personal information as described above, such as to provide and improve services, support recall, warranty and safety purposes, and comply with legal requirements​. 

Hyundai Motor Finance Privacy Practices:

• The Hyundai Motor Finance (HMF) Privacy Policy covers general privacy statements, collection, use, and disclosure of personally identifiable information, website usage and cookies, clear gifs, log files, do not track signals, making choices, and ensuring the accuracy of information​. 

User Rights and Choices:

• Hyundai provides users with rights and choices regarding their personal information, which are outlined in the privacy policy, including the California Privacy Supplement for California residents, detailing their rights under California privacy law​. 

Security Measures:

• The policy also mentions the security measures employed to protect personal information, though the specifics are not provided in the cited sections​. 

These practices are in alignment with Hyundai's commitment to privacy and transparency as stated in their privacy policy. 

How to contact Hyundai's privacy department? 

To contact Hyundai's privacy department, there are several channels you can use, depending on the nature of your privacy concern:

Personal Information Request Portal:

Hyundai has set up a Personal Information Request Portal where you can submit a request for access, deletion, or opt-out of the sale of personal information under applicable law​. You can also use this portal to submit requests to exercise your privacy rights, such as opting out of certain types of processing of your personal information​. The portal can be accessed here.

Customer Service:

There is a general customer service line you can reach out to for privacy concerns. You can contact the Hyundai Customer Connect Center at 1-800-633-5151. The centre operates from Monday to Friday, 5:00 am to 7:00 pm PT, and on Saturday and Sunday, 6:30 am to 3:00 pm PT​. 

Email:

You can email Hyundai at consumeraffairs@hmausa.com for any privacy-related concerns​. 

Postal Mail:

In a related Hyundai Motor Finance privacy policy, it's indicated that privacy-related questions can be sent via postal mail, although the exact address wasn't specified in the snippet​. 

Online Contact Form:

Hyundai also provides an online form for submitting requests or providing feedback on your Hyundai experience, including privacy concerns, accessible via the "Contact Us" page on the Hyundai website​. 

Phone Number:

Additionally, you can reach out to Hyundai through the phone number 8800 333 7167 for privacy-related concerns​. 

These channels are designed to address various privacy concerns and requests, ensuring that Hyundai complies with privacy laws and provides the necessary support to its customers regarding privacy issues.

How to delete your data from Hyundai?

According to their privacy policy, you can email Hyundai at consumeraffairs@hmausa.com to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.