Company Overview

Searchbug is a people search company that was founded in 1995. In 2010, they got serious and added customer service and toll-free support. They offer good data with transparent pricing and no setup fees or monthly minimums. You only pay for what you use. Searchbug helps you Find contact info for people one at a time, in bulk, or in real-time with a trustworthy people search API.

No matter how you want to find someone, Searchbug has the tools and the data to help. Today, they are a small, agile company located on the San Diego California Coast. Its mission is to help solve business data problems.

Services Provided

Searchbug offers a variety of services to businesses and consumers, including:

The Ability To Append Customer Lists:

If you have a customer list that you would like to append with additional information, Searchbug can help. They will take your customer list and add other data points such as email addresses, phone numbers, and social media profiles. 

Reverse Phone Lookup:

Sometimes you need to find out who a phone number belongs to. With Searchbug's reverse phone lookup, you can enter a phone number, and they will return the name and address of the owner. 

Use APIs For Integration:

Searchbug also offers APIs so that you can integrate their people search capabilities into your website or application.

Skip Trace An Individual:

If you need to find someone, but all you have is their name, Searchbug can help. With their skip tracing service, they will use a variety of public records and databases to try and track down the person you are looking for. This can be a great way to find old friends or family members you have lost touch with.

Type Of Consumer Data Collected

Personally Identifiable Information (PII):

• Name

• Address

• Email Address

• Telephone Number

• Credit Card Number

Non-Personally Identifiable Information (non-PII):

• IP Address

• Browser Type

• Operating System

• Pages Viewed

• Referring URL

Searchbug logs general usage information: time of visit queries submitted, etc.

How Is Consumer Data Collected?

Consumers provide Searchbug with PII when they sign up for an account, purchase a product, or use one of their services. Searchbug also uses cookies and web beacons to collect non-PII about visitors to their site. This information is used for statistical purposes and to improve the user experience on the site.

How Is Consumer Data Used?

Searchbug uses consumer data to provide its services, improve its products, and protect its customers. PII is used to provide the customer's requested services, such as reverse phone lookup or skip tracing. Non-PII is used for statistical purposes and to improve the user experience on the site.

Does Searchbug Sell Your Data?

Searchbug is committed to protecting its customers' privacy and takes several steps to ensure that consumer data is safe and secure. They use industry-standard encryption technologies to protect PII when transmitted over the internet. 

They also have physical, electronic, and procedural safeguards to protect PII stored on their servers. Finally, they have implemented a comprehensive security program to ensure that their employees are trained to protect consumer data.

The Rights Given Under CCPA, FCRA, GDPR, and DPA

The California Consumer Privacy Act (CCPA) gives Californians the right to know what personal information is being collected about them, the right to have that information deleted, and the right to opt-out of the sale of their personal information.

The Fair Credit Reporting Act (FCRA) limits the ways in which consumer credit information can be utilized and mandates that businesses advise customers of their legal rights.

The General Data Protection Regulation (GDPR) gives you the right to know what personal data is being collected, the right to have that data erased, and the right to object to its use.

How to Request Deletion Of Your Data?

If you would like to request the deletion of your data, don't hesitate to contact Searchbug's customer support at support@searchbug.zohodesk.com. Include your name, email address, and the reason for your request. A customer support representative will respond to your request within a set time.

Fill out this contact form with relevant requests, and the company will process your request under the law. If you want to contact Searchbug by mail, you can do so at: 

Searchbug, Inc

2101 Las Palmas Dr, Suite E

Carlsbad, CA 92011