Introduction 

The Kia privacy policy is articulated by Kia Corporation and its subsidiaries, emphasizing their commitment to respecting and safeguarding individuals' personal data. This policy delineates their practices concerning the collection, utilization, and protection of personal data, particularly when individuals interact with Kia through various avenues like making vehicle reservations, visiting their website, or engaging via corporate channels. 

The privacy policy is applicable across diverse interactions including the use of Kia Connect Services, their websites, and related mobile applications. It provides insights into how data is processed, the purposes behind such processing, and the legal bases adhering to it, while also outlining individuals' rights concerning their data. 

Notably, the privacy policy is subject to amendments reflecting any changes in data processing practices or applicable laws, and individuals are encouraged to review the policy regularly for any updates.

Kia’s privacy practices

Kia's privacy practices encompass a variety of aspects related to the collection, usage, and management of personal and non-personal information. Here's a detailed outline based on the information gathered from different regions and the official Kia privacy policy:

Information Collection and Usage:

• Kia collects information to conduct its business, provide products and services, and understand the needs of stakeholders including customers, stockholders, and the general public​.

• Information collection occurs both directly (e.g., when you contact Kia or submit personal details) and indirectly (e.g., via browser cookies or other technological tools)​. 

Types of Information Collected:

• The information collected ranges from personal to non-personal, and may include details related to your use of Kia’s products, services, or websites​. 

Sharing and Disclosure:

• Personal information may be shared between Kia Motors and its related bodies, and may also be disclosed to third-party contractors, agents, or suppliers for purposes such as service delivery and legal compliance​. 

• Disclosure to external parties is limited to certain circumstances, like legal requirements or safety concerns​. 

Marketing:

• Kia may include your information in a database for direct marketing purposes​.

Third-Party Interactions:

• Kia’s websites may contain links to third-party websites, and once navigated away, Kia's privacy policy no longer applies. It's advisable to review the privacy policies of these third-party sites​. 

Security and Storage:

• Kia places a high priority on security, employing measures to protect against loss, misuse, or alteration of information. The data servers are located in Korea, and users consent to the transfer of information into foreign jurisdictions by using Kia’s services​. 

Changes to Privacy Policy:

• Any changes to the privacy policy will be posted on the privacy policy page on Kia’s website to keep users informed​. 

Acceptance of Privacy Policy:

• Usage of Kia’s websites or products signifies acceptance of their privacy policy​. 

Regional Specificities:

• Kia's privacy practices may vary across regions. For instance, in the UK, the GDPR mandates that personal data be used lawfully, fairly, and transparently among other principles​. 

• In Australia, Kia adheres to the Privacy Act 1988 and the Australian Privacy Principles regarding the collection, use, disclosure, and storage of personal information​. 

Online Services Privacy:

Kia's privacy policy extends to its online services and websites, outlining how information is collected, used, and disclosed when utilizing these platforms​.

How to contact Kia's privacy department? 

Several contact options that you could use to reach out to Kia with your privacy concerns are:

General Contact:

• Phone: 1-877-542-2886

• Email: marketing@kia.com

• Address: 12, Heolleung-ro, Seocho-gu, Seoul, Korea (South)​​.

Kia Headquarters:

• Phone: 1-949-468-4800

• Fax: 1-949-468-4515

Kia Connect Call Center:

• Phone: 1-844-886-9411 (Available 7 days a week from 5 am PST to 6 pm PST)​​.

Kia Customer Assistance Center:

• Phone: 1-949-468-4617

• Fax: 1-949-468-4515

• Address: 111 Peters Canyon Road, Irvine, CA 92606

• Executive Contact: Michele Cameron, Executive Director, Consumer Affairs & Warranty Operations​.

Kia UK:

• Phone: 0330 099 6800

• Kia Insurance: 0330 102 8827

These contact options cover a broad range, and it's likely that one of these departments will be able to direct you to the privacy department or address your privacy concerns directly.

How to delete your data from Kia?

According to their privacy policy, you can contact Kia at 1-949-468-4800 to make delete requests. PrivacyHawk can also help identify companies that have your personal data and makes it easy to mass delete yourself to reduce your digital footprint and reduce your risk of being targeted by scams, fraud, and identity theft. You can try it for free on the App Store today.